Bridle Path Tack Customer Care
We at Bridle Path Tack aim to provide an excellent service to all our customers.
Were here to meet your every need and can be reached in three easy ways:
Phone: 1-888-825-1831
Email: bridlepath@bridlepathtack.com
Mail:
1344 Highway 37 North
Belleville, Ontario
K0K 1V0
For large bulk items please call 1-888-825-1831 or email for shipping rates.
In stock items are shipped promptly via Canpar or parcel post and will generally arrive in 3-8 business days. For faster delivery, we offer Next Day Air; please email to find out actual cost.
Low Fixed Canadian Shipping Rates
Zone 1 - Ontario
Zone 2 - Nova Scotia, New Brunswick, Prince Edward Island, Manitoba, Saskatchewan & Quebec
Zone 3 - British Columbia & Alberta
Zone 4 - Yukon, Newfoundland, Northwest Territories & Nunavut
|
Orders in CDN $
|
Zone 1
|
Zone 2
|
Zone 3
|
Zone 4
|
| $0-100 |
$9.86 |
$11.86 |
$12.86 |
$28.11 |
| $101-200 |
$12.86 |
$14.86 |
$15.86 |
$32.11 |
| $201-300 |
$15.86 |
$18.86 |
$19.86 |
$38.11 |
| $301-400 |
$17.86 |
$21.86 |
$22.86 |
$42.11 |
| $401-500 |
$20.61 |
$24.61 |
$25.61 |
$43.11 |
| $501-600 |
$23.61 |
$27.61 |
$28.61 |
$46.11 |
| $601-700 |
$26.61 |
$30.61 |
$31.61 |
$49.11 |
| $701-800 |
$29.61 |
$33.61 |
$34.61 |
$52.11 |
| $801-900 |
$32.61 |
$36.61 |
$37.61 |
$58.11 |
| $901-1000 |
$35.61 |
$39.61 |
$40.61 |
$55.11 |
| $1001-1100 |
$38.61 |
$42.61 |
$43.61 |
$61.11 |
| $1101-1200 |
$41.61 |
$45.61 |
$46.61 |
$64.11 |
| $1201-1300 |
$44.61 |
$48.61 |
$49.61 |
$67.11 |
| $1301-1400 |
$47.61 |
$51.61 |
$52.61 |
$70.11 |
| $1401-1500 |
$50.61 |
$54.61 |
$55.61 |
$73.11 |
| $1501-1600 |
$53.61 |
$57.61 |
$58.61 |
$76.11 |
| $1601-1700 |
$56.61 |
$60.61 |
$61.61 |
$79.11 |
| $1701-1800 |
$59.61 |
$63.61 |
$64.61 |
$82.11 |
| $1801-1900 |
$62.61 |
$66.61 |
$67.61 |
$85.11 |
| $1901-2000 |
$65.61 |
$69.61 |
$70.61 |
$88.11 |
When you buy from Bridlepathtack.com you can be sure you're getting the best possible price. We guarantee it. If you purchase an item and then find that same item at a lower price on another retail site, we will refund 100% of the difference between our price and the lower one. Here are the rules:
- The item must be an identical item in the same style, color and size as on Bridlepathtack.com
- The item must be listed at another retail web site with the price displayed.
- The web site must be a legitimate business located within Canada with the price shown in Canadian dollars.
- Items from bonus or free offers, manufacturer's rebates, special orders, close-outs, auction listings, bundle pricing, membership pricing, dealer's one-of-a-kind or other limited quantity offers do not qualify.
- Taxes, shipping charges, and additional charges, if applicable, will be included when calculating the price difference.
- The offer is valid for 90 days after purchase.
To receive your refund, just e-mail our Customer Service Representatives at info@bridlepathtack.com with your order number and the address of the website where you found the item. We'll verify the information and then immediately issue your refund equal to 100% of the price difference. You'll get an e-mail confirming our math.
Guarantee
Total customer satisfaction is our mission. If for any reason you are not completely satisfied with your order, return your merchandise in its original condition within 30 days, for a no-hassle complete refund, credit or exchange - you decide.
Refunds and Exchanges
We are happy to make exchanges and refunds provided that the equipment has not been used or damaged. Please return your merchandise in its original condition, with a copy of the sales invoice, within 30 days for a full refund, exchange or credit - you decide.
Please mail the item back to us by insured ground mail or return courier. Return shipping charges are the responsibility of the customer. Sorry, we cannot accept “freight collect” returns. Shipping charges are not refundable. We require a note with your name, telephone number and a brief explanation for our records, as well as the sales invoice.
The following items cannot be accepted for exchange or refund, due to copyright and/or safety reasons:
- Personalized or custom ordered items
- Books and videos
- Supplements and oral remedies
- Returned saddles will not be fully refunded if marked in any manner.
Please feel free to call or email us if you have any questions or concerns.
Web Site Assistance
For assistance with or problems using our Web site, please email us at bridlepath@bridlepathtack.com
Product Information
For information about our products, or to answer any of your questions regarding our products. you can contact us by email: bridlepath@bridlepathtack.com
From Canada and the U.S.A., you can call us at 613-477-1515 for product information. Our customer service representatives are available by phone Monday to Friday, 9:30 am to 5:30pm, and Saturdays, 9:30am to 5:30pm Eastern Standard Time.
Although great care is taken in the production of this site, typographical, illustrative or pricing errors may occur. We reserve the right to correct any errors.
Thank you for giving Bridle Path Tack Shop the opportunity to serve you.